It's my first time using a wig, how do I know which will look best on me?
- I base it off of eye brow color, if the wig has your eyebrow color somewhere on it, it will most likely fit you :) If you want to be 200% sure you are always welcome to TEXT me (951)239-2332 Please be sure to send this info : 1-3 Pictures of you and a list of the names of the styles you like from my website and I will be more than happy to help you choose a style.
When will I receive my order?
-All orders take 3-10 BUSINESS DAYS (weekends & holidays do not apply) to ship. The exact delivery depends on the post office. You will receive an email with the tracking info once the order ships.
I didn't get my wig, the order says delivered. What can I do?
When your order has been shipped, you will receive an email with tracking information, once it ships, when it's out for delivery and when it's been delivered. If your order says delivered and you did not receive it, you must contact your local post office/shipping carrier. We do not issue refund or reshipments for packages that state being delivered. We are not responsible for packages lost or stolen after being scanned as delivered.
I changed my mind and don't want what i ordered, what can I do?
After an order is shipped ALL SALES ARE FINAL.
My wig keeps sliding back, what can I do?
-I personally like to wet my hair prior to wearing my wig, it will help with sliding. We also carry wig grips that help with sliding. We encourage our customers to try different methods depending on the depth and volume of their natural hair as that can cause the wig to slide. You want your hair to be as flat under the wig as possible
Are the wigs human hair or synthetic?
-All of the wigs I carry are synthetic
What is the difference between a lace front wig and a regular wig?
-Lace front wigs are said to look the most natural but the wigs that I carry all look very natural. Make sure to look at the name of the wig, it will state "Lace Front" in the name if it is a lace front.
-Free Part wigs allow you to create different parts on the wigs
What do I do with the lace?
With scissors, you cut off the excess lace.
Can I apply heat?
-I personally never recommend adding heat but you can up to 350 degrees.